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Configure your desired options and continue to checkout.

Prime Remote Support

Our prime level stand-alone support for remote servers comes with:

Choose Billing Cycle

Configurable Options

Rollover Support Time [server]
Rollover Previous month's unused support into the next month's usable support $35.00 USD

Customer Wide Support

x # of Hours of support bound to your customer account $75.00 USD

Rollover Support Time [customer]
Rollover Previous month's unused customer-wide support into the next month's usable customer-wide support $35.00 USD

Additional Service monitors

x Additional Monitors $1.00 USD

Additional Required Information

Server Name Ex; server1.mydomain.com

Server IPv4 IP address Ex: 1.23.34.45

SSH port The port SSHD is listening on your server (22 is the default)

Server Adminstrator User This needs to be either root (if remote root is allowed) or a user with sudo su - privileges

Server Administrator Password The password for the user entered above (will not be shown on invoice)

Services to monitor Ex: http, https, dns, smtp

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